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Go Card App: How to Enroll, Activate, and Change Your PIN


How to Download the Go Card App




If you're looking for a fast, easy, and convenient way to travel in South East Queensland, you need the go card app. The go card app is an electronic ticket that lets you use all TransLink bus, train, ferry, and tram services in greater Brisbane, Ipswich, Sunshine Coast, and Gold Coast regions. With the go card app, you can enjoy cheaper fares, easy top-up, online management, and more. In this article, we'll show you how to download the go card app and make the most of its features.


What is the Go Card App?




The go card app is an app that allows you to access all the benefits of a physical go card on your smartphone. A go card is an electronic ticket that you can use on all TransLink services in South East Queensland. With a go card, you can:




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  • Pay cheaper fares than paper tickets



  • Top-up online, over the phone, or at a local retailer



  • Register your card and protect your balance if it's lost or stolen



  • View your balance and travel history



  • Update your account details and expiry date



  • Report incorrect fares or apply for refunds



  • Travel off-peak and save 20% on your fares



  • Transfer between services and pay one fare



  • Explore South East Queensland with special go cards for visitors and tourists



The go card app lets you do all these things and more with just a few taps on your phone. You can also scan your phone at the fare gates or validators instead of tapping your physical card. The go card app is compatible with How to Download the Go Card App




To download the go card app, you need a compatible device and a go card account. The go card app is available for both Android and iOS devices, and you can find it on Google Play or the App Store. Here are the steps to download the go card app:


  • Go to Google Play or the App Store on your device and search for "go card app" or "go program way2go card".



  • Select the app and tap on "Install" or "Get". The app will download and install on your device.



  • Open the app and tap on "Create Account" if you don't have a go card account yet, or "Log In" if you already have one.



  • If you're creating a new account, follow the instructions on the screen to enter your personal details, go card number, security code, and password. You'll also need to accept the terms and conditions and privacy policy.



  • If you're logging in to an existing account, enter your user ID and password. You can also use biometrics to log in if your device supports it.



  • Once you're logged in, you can access all the features of the go card app, such as checking your balance, topping up, viewing your travel history, updating your account details, reporting a lost or stolen card, and more.



Congratulations, you've successfully downloaded the go card app and you're ready to travel with ease! How to Buy a Go Card




If you don't have a go card yet, you'll need to buy one before you can use the go card app. You can buy a go card online or at a local retailer. Here are the steps to buy a go card:


  • Online: Go to the and click on "Buy a go card". You'll need to choose the type of go card you want (adult, child, senior, etc.), enter your personal details, and pay with a credit or debit card. You'll also need to pay a $10 deposit fee for the card. Your go card will be mailed to you within 10 business days.



  • Local retailer: Go to any of the that sell go cards, such as newsagents, convenience stores, or selected train stations. You'll need to pay a $10 deposit fee for the card and load some money onto it. You can pay with cash, credit or debit card, or EFTPOS. You can use your go card immediately after buying it.



Once you have your go card, you can register it online or over the phone and start using the go card app.


How to Register Your Go Card




Registering your go card is optional, but it has many advantages. When you register your go card, you can:


  • Protect your balance if your card is lost or stolen



  • View your balance and travel history online or on the app



  • Update your account details and expiry date online or on the app



  • Report incorrect fares or apply for refunds online or on the app



  • Access special offers and discounts from TransLink partners



Here are the steps to register your go card:


  • Online: Go to the and click on "Register". You'll need to enter your go card number, security code, personal details, and password. You'll also need to accept the terms and conditions and privacy policy.



  • Phone: Call 13 12 30 and follow the prompts. You'll need to provide your go card number, security code, personal details, and password. You'll also need to accept the terms and conditions and privacy policy.



Once you register your go card, you can log in to your account online or on the app and access all the features of the go card app.


How to Top-Up Your Go Card




To use your go card, you need to have enough money on it to cover your fare. You can top-up your go card online, over the phone, or at a local retailer. You can also set up auto top-up, which automatically tops up your go card when your balance falls below a certain amount. Here are the steps to top-up your go card:


How to download go card app for Android


Download go card app for TransLink services


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Benefits of registering your go card online


How to activate auto top-up on go card app


Download go card app and check your balance


How to transfer funds between go cards online


Download go card app and protect your balance


How to apply for concession fares on go card app


Download go card app and view your travel history


How to update your account details on go card app


Download go card app and report an incorrect fare


How to check your go card expiry date online


Download go card app and travel with ease


How to buy a go card online or at a retailer


Download go card app and save money on fares


How to use go card on bus, train, ferry and tram services


Download go card app and explore South East Queensland


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Download go card app and enjoy off-peak discounts


How to use go card on Airtrain services to and from the airport


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How to use go card on Gold Coast light rail services


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How to use go card on Ipswich bus and train services


Download go card app and plan your journey with TransLink


How to use go card on Brisbane bus, ferry and CityCat services


Download go card app and find a nearby retailer or top-up machine


How to use go card on Redlands bus and ferry services


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How to use go card on Moreton Bay bus and train services


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How to replace a lost, stolen or damaged go card online or by phone


Download go card app and get a refund or balance transfer online or by phone


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Download go card app and get receipts for your transactions online or by email


How to link your credit or debit card to your go card online or by phone


Download go card app and get rewards for frequent travel with TransLink


  • Online: Log in to your account on the or on the app and click on "Top-Up". You'll need to enter the amount you want to top-up and pay with a credit or debit card. The minimum top-up amount is $5 and the maximum is $200. Your top-up will be available on your go card within 60 minutes.



  • Phone: Call 13 12 30 and follow the prompts. You'll need to provide your go card number, security code, and credit or debit card details. The minimum top-up amount is $5 and the maximum is $200. Your top-up will be available on your go card within 60 minutes.



  • Local retailer: Go to any of the that sell go cards and ask for a top-up. You'll need to provide your go card and pay with cash, credit or debit card, or EFTPOS. The minimum top-up amount is $5 and the maximum is $200. Your top-up will be available on your go card immediately.



  • Auto top-up: Log in to your account on the or on the app and click on "Auto Top-Up". You'll need to enter the amount you want to top-up automatically and pay with a credit or debit card. You'll also need to choose a trigger amount, which is the balance that will trigger the auto top-up. The minimum trigger amount is $5 and the maximum is $50. The minimum auto top-up amount is $20 and the maximum is $200. Your auto top-up will be activated on your go card within 60 minutes.



Remember to always have enough money on your go card to cover your fare, otherwise you may be fined or have your card suspended.


How to Use Your Go Card




Using your go card is easy and convenient. You can use your go card on all TransLink bus, train, ferry, and tram services in South East Queensland. Here are the steps to use your go card:


  • Before you board: Check the fare for your trip on the or on the app and make sure you have enough money on your go card. You can also plan your trip using the journey planner or the MyTransLink app.



When you board: Scan your phone or tap your go card at the fare gate or va


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